All Thump products are warranted by Thump to be free from any defects in workmanship and materials.
This warranty is for the original purchaser and owner of the Thump product only.
Normal wear, neglect, improper use, improper assembly or general product abuse is not covered.
Cost of shipping the product back to Thump and any labor charges incurred are not covered. However, Thump will cover shipping costs of the replacement item back to you.
Please contact Thump with any problems you are having with our product(s), even if you do not think it is covered under this warranty policy. We will do our best to take care of any issue you are having with our products.
Warranty Request Form
Welcome to our Warranty Request Form
Please use this form and provide as much detail as possible including uploading pictures and videos
Please note – Please provide your invoice number to verify you are the original owner of the product